Purchases made online may be returned or exchanged within 30 days of the original purchase. Please allow up to 2 weeks to receive your return credit and up to 3 weeks to receive your exchange. Items purchased in-store are not eligible for return by mail. Packages must be returned pre-paid using an insured shipping method. Sorry, we cannot accept COD deliveries. Please call us for more information, at 630.231.2500.